Give the elephant rollerblades
Claire Chaundy, responding to my post the other day about why people contribute to KM systems:
The trend in a move from organizational km to personal km is mirrored in the UK. My view is don’t try to move the elephant, beacuse its big, heavy and has a very long memory for ‘the way we do […]
KM, and why people contribute
Last week, I wrote about the long tail and KM, and posited that the simplicity of a wiki made it more likely that organizations would be able to capture what people knew (and therefore be in a stronger position to leverage the institutional knowledge).
Since then, Ron Friedmann (a co-presenter of mine at TechShow later this […]
The Long Tail and KM
On our corporate blog, Ross mentioned that a focus of last week’s company retreat was whether we felt we were satisfying our mission of serving as the long tail of wiki usage. Now before anyone accuses us of abusing multiple buzz phrases in one sentence, I’ll cop to it. Nevertheless, this is a topic I’ve […]
Upcoming presentations
I’m presenting at next week’s KM Chicago meeting, talking about Socialtext, social software, and where this is all heading. The meeting is Tuesday, February 8, from 5-7pm.
Also, next month I’ll be joining fellow legal bloggers Ernie, Dennis, Tom, Ron Sabrina, Jeff and several others (I’m sure I’m leaving a bunch out) at TechShow. I’m looking […]
Teaching, learning and understanding
Some of the best writing I’ve come across over the past month has been Eric Liu’s columns over at Slate. Some of the columns are drawn from his book published late last year, Guiding Lights : The People Who Lead Us Toward Our Purpose in Life, which only means I’m going to pick up my […]
New Yorker on KM
Priceless. Thanks to Joy for the pointer to this cartoon about KM:
Who (what) is your institutional memory?
KM - individual vs. organizational
Jeff Beard, aka LawTech Guru, has an interesting post today about KM. In KM Thought of the Day he argues that KM should shift its focus to individual effort in place of institutional effort. I disagree.
… If I were a client, I would not be happy retaining a large law firm if I […]
Lessons from Leaders
On April 24, tfpl will host a seminar called Knowledge Management: Lessons from Leaders. Among the panelists is Ros Jones, Knowledge Manager at the Financial Services Authority.
See Jones’ Measuring the Benefits of Knowledge Management at the FSA. [excited utterances]
ROI on KM initiatives in law firms
Wow. John Alber won this year’s Champion of Technology Award at this month’s LegalTech. He has just published an article at LLRX titled Rethinking ROI: Managing Risks and Rewards in KM Initiatives — which, among other things, demonstrates why he was more than deserving of the award.
The article is a terrific look at how law […]
KM: False positives or False negatives
In a conversation yesterday with a technology analyst, I got into a debate about the desirability of false responses. Which is more desirable (from a KM perspective): a false positive (i.e., a response to your query which turns out to be wrong), or a false negative (the system telling you it has nothing relevant, when […]
