MITRE and the Thank You Database
Is E-mail the Killer App?. …In March, 1998, MITRE, a non-profit corporation and a leader in knowledge sharing practices, created a “thank you” database. It works like this: Whenever someone replies with a “thank you,” the entire e-mail thread can be cc’d to a “thank you” e-mail box. The ” thank you” e-mail is copied [...]
Knowledge Is Not a Zero Sum Game
From Blunt Force Trauma comes this great post about KM:
Share More, Get MoreKnowledge isn’t like money, when you give it away you don’t have less. Ron Lusk points us to a wiki page on knowledge sharing started by Denham Grey. Denham is out there, often on the way, far, celestial event horizon of knowledge management, [...]
K-Logs in Action
Klog examples.
Dylan Tweney says. In Business 2.0, Dylan Tweney says a weblog is a ” quick-and-dirty, easy-to-use knowledge management system.” [Scripting News]
Some good, quick examples of klogs in action including Traction at Verizon and Radio in the state of Utah. [McGee's Musings]
Let’s not forget that one of Traction’s investors is In-Q-Tel, the V.C. arm of the [...]
Weblogs are Critical to KM Success
Jim McGee’s post “Making people smarter isn’t the point“ got me thinking about a couple parallel threads going on in a number of blogs in the past week:
Phil Windley points out that he has trouble pulling ideas out of people’s heads, and I respond that you wouldn’t always know which ideas to pull.
Matt Mower and Lilia [...]
Blogs as KM - One State’s Efforts
Digging Ideas Out of People’s Heads.
Dave McNamee is doing a good job on his weblog of narrating his work and keeping his co-workers updated about where his head is at on any given day. Good work Dave!
I worry sometimes about the public expression of information that should be kept confidential, but I worry more about [...]
Benchmarking KM in US and UK Law Firms
Stuart Kay, in today’s LLRX, publishes an outstanding article titled Benchmarking KM in US and UK Law Firms. The entire article is worth reading, but this comparison between US and UK firms is spot on:
Technology is less of a driver in the UK than it is in the US, and more of an enabler. Because [...]
More on KM in Law Firms - Australia Style
For me, the key graph in Lucinda Schmidt’s piece in BRW is this:
[Consultant Graham] Seldon says law firms went through a similar change about five years ago, when marketing began to be taken seriously. “Initially, they just saw marketing as events, brochures and Web sites,” he says. “Then it became more strategic, and moved into [...]
KM for Lawyers - An Australian Perspective
KM for lawyers.
Lucinda Schmidt has written an article for BRW on Law’s new tools. This looks at the use of intranets in law firms, as well as the impact of knowledge management more broadly. To quote:
Knowledge management is not a new idea for law firms; they have used sophisticated precedents databases and libraries for years. [...]
Sharing: It’s a Good Thing
Joy nails it.
P.S.: Joy, can you please, please please fix your RSS feed? I’ve missed you!
What Does Your Grocery List Say About You?
New story - Privacy in the U.S.: Beyond the Tipping Point? Commentary on Ashcroft’s Operation TIPS, the erosion of privacy in a post-9/11 world, and the quandary the Bush administration finds itself in with respect to data management.
